ࡱ> ;=:c $jbjbSS 011 ]ddddddd^bbbbb" , ~dbbddbbdbdbx,,dddddd fj:SPIDER (Andy Gorman) Introduction In todays information rich world the problem people face is not one of limited information, but rather it is one of a limited ability to attend to an overabundance of information. Sharing information within a single work group or community is difficult enough. The problem is compounded when it is desirable to share information within and between groups. In this case all groups share a common interest or goal, but each group has its own unique focus. Achieving the common, overarching goal shared by all requires the interdisciplinary collaboration of all workgroups (e.g., computer science, health science, cognitive psychology, speech pathology, etc.). Now consider a different, but analogous problem. A quick look at groups.yahoo.com will show no less than 600 discussion groups under the heading Cultures & Community> Groups> Disabled. It is desirable for each of these groups to maintain their unique identities, but there may be many groups that have information relevant to any one individual. The groups have become so specialized (e.g., Cultures & Community> Groups> Disabled> Special Needs Families > Downs-Heart a contact point for families who have a member with Down's Syndrome and associated congenital heart disease.) that an individual would need to monitor several groups to keep adequately informed. A system that provides a single information gateway or portal that satisfies a users need to maintain his or her unique focus while simultaneously monitoring the activities of related but distinctly different communities would be a valuable tool. SPIDER (Sharing Pertinent Information in Dynamically Evolving Repositories) is an attempt to create a substrate for building such a tool. Related Work One tool that recognizes the need to maintain an individual and group perspective is WebGuide  ADDIN ENRfu [Stal, 1999]. However, WebGuide is designed to be an intentional knowledge building tool. In other words, the goal of using the system is to build new knowledge. In the work group example described above, any system that requires an additional deliberate activity will have a decreased chance of being adopted. The communication needs to be in the background and part of the users normal work practice. The value added should be a byproduct of that normal communication. DynaSites  ADDIN ENRfu [Ostwald, 2001] is another system for cultivating organizational memories. While this has been successful in many situations, it has some of the same drawbacks as WebGuide. Furthermore, because of its monolithic design it is not easily extended and adapted to suite new application needs. A fundamental problem that arises when considering the adoptability of a new system is highlighted by the question, Who does the work and who gets the benefit?  ADDIN ENRfu [Grudin, 1987; Grudin, 1988] Another way to view this is by looking at the utility of an application. Utility can be expressed as utility = value/effort. One way to increase a systems utility is to decrease the effort required of the user. GIMMe  ADDIN ENRfu [Lindstaedt & Zimmermann, 1995] is an organizational memory system that made such an attempted. Even though the effort to add information to GIMMe was low (data was extracted through normal email activity), the perceived value of that information, as organized by GIMMe, was also low. Therefore, the goal of an organizational memory system that supports individual->group->organization hierarchies is to provide both a low threshold for use and some significant perceived value. Proposed work SPIDER will not be a single system or group of systems. Instead it will be a collection of components, built using the J2EE standard, that will enable the rapid deployment of web-based applications for the support sharing information within and amongst groups. SPIDER will be built on top of BEAs WebLogic servers, which provides a robust implementation of the J2EE specification, but is not specialized to the types of groupware applications we wish to support.  Figure 1 SPIDER Application Development Framework In addition to providing support for groupware applications, many of the projects under the umbrella of the CLever project will need back-end server support and front-end client support. As shown in Figure 1, these applications will be build on top of the SRIDER framework. The framework and application layers will be constructed in tandem. As applications are developed, an effort will be made to identify reusable components. These components will then be factored out of the application and into the SPIDER framework. Taking this approach will allow application development to proceed unencumbered. As the applications reach stable milestones, common functionality can be identified and built into the SPIDER framework. The next generations of applications can then build on the framework when appropriate. As new functionality is needed in an application, the decision can be made as to where to put the new functionalityinto the framework or directly into the application. Current Status SPIDER is still in the conceptual phase. We are also beginning to get up to speed with the technology (i.e., WebLogic and EJB). We are beginning to build relationships with others in the CS department whose own research will benefit the SPIDER project. These include Jim Martains work with Information Retrieval (IR) (Rogerio dePaula exploring this avenue in the context of the Web2gether project, described above), Mike Mozers work in Machine Learning, and Roger Kings database work. However, these relationships are still tentative at this time. Upcoming meetings with Mark Dubin (cognitive neuroscience) and Bruce Henderson (Journalism and Mass Communications) will take place in the near future. The focus of these meetings will be to discuss the development of the CLever Portal. One preliminary idea is to develop a central gateway, or portal, into all the myriad of news group that exist to support communities affected by disabilities. This portal project will help lay the foundation for the SPIDER framework. Recent meetings at BEAs Boulder office helped establish relationships that will enable better technology transfer between the two organizations. It will help our group get up to speed with the BEA technology. Future Directions The next step will be to complete the WebLogic Personalization Server installation (there are still a few hang-ups). After we become more comfortable with the BEA products, by working with the folks in the BEA office, it would probably be productive to have some formal, in-house training. In the longer run, we should think about increasing our staff. We should dedicate part of our budget to hire some of Bruce Hendersons students from Journalism and Mass Communication to develop the Portal content (e.g., feature stories, interviews, life stories, etc.). We should also earmark funds to hire or contract graphic artists to make to portal more aesthetically appealing and authoritative looking. Additional programmers, perhaps as undergraduate projects, will also be desirable and since EJB development lends itself to medium-sized, well-defined projects, a senior project might be the right course to take. References  ADDIN ENBbu Grudin, J. (1987) "Social Evaluation of the User Interface: Who Does the Work and Who Gets the Benefit?," In H. Bullinger & B. Shackel (eds.), Proceedings of INTERACT'87, 2nd IFIP Conference on Human-Computer Interaction (Stuttgart, FRG), North-Holland, Amsterdam, pp. 805-811. Grudin, J. (1988) "Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces," In L. Suchman (ed.), Proceedings of ACM CSCW'88 Conference on Computer-Supported Cooperative Work, ACM, New York, pp. 85-93. Lindstaedt, S. & Zimmermann, B. (1995) "Growing Group Memories in the Workplace: A Case Study of GIMMe", (Technical No. TBD), Dept of Computer Science, University of Colorado, Boulder, CO. Ostwald, J. (2001) DynaSites, At http://www.cs.colorado.edu/~ostwald/DynaSites.html. Stahl, G. 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